Effective Date: December 1, 2024
TAVA Motors (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our online car auction platform. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1. Information You Provide:
- Name
- Contact details (email, phone number, address)
- Payment information (credit/debit card details, billing address)
- Driver’s license or identification for verification purposes
- Vehicle information (for sellers)
1.2. Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:- Facilitate the car auction process for buyers and sellers
- Verify your identity and account
- Process payments and manage transactions
- Improve our website and customer experience
- Communicate with you regarding auctions, promotions, or account updates
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:- Payment processors for transaction purposes
- Third-party service providers supporting our operations
- Legal authorities, if required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.5. Cookies and Tracking Technologies
Our website uses cookies to:- Enhance user experience
- Analyze website traffic
- Personalize content
6. Your Rights
Depending on your location, you may have the following rights regarding your data:- Access your personal information
- Request corrections to inaccurate information
- Delete your personal data
- Opt-out of marketing communications